Even before the pandemic, the banking industry was being reshaped by the confluence of several forces – demanding customers, increasing competition, technology changes, changing regulations and more. Now, digitizing at speed and scale is the only way to survive, revive and eventually thrive. To win in the digital age, banks will need a strong foundation underpinning their digital engagement strategy. To make this happen, banks will need an advanced front-to-back digital banking platform that can help them onboard, engage, sell and service retail, small business and corporate customers on a range of digital channels. Join this session to understand how the region’s progressive banks have designed their digital strategy and how they plan to better position them for the coming decade.